Dino Pupulin

Dino Pupulin has worked with small and large businesses on three continents over the last 20 years. Although the names for process improvement have changed, the philosophies and tools haven’t. Dino has worked as both a consultant and an academic, and here he examines why relying solely on academics or consultants for process-improvement direction is flawed thinking. Dino uses straightforward, real-world examples to explain process improvement to make your process- improvement tasks tractable and your efforts sustainable.